Straight-through processing may not...

Straight-through processing may not generally be viewed as a top priority from many insurance business or technology executives. These executives may question the importance of the elusive goal of straight-through processing, in light of the large catastrophic losse rising rates, policy coverage changes and security issues insurers are facing.

But the consequences of Sept. 11 revealed the significance of being able to rapidly accord to an influx of claims and customer service entreats In addition, the ability to maintain a centralized electronic repository of policies to enable ongoing business and claims processing when paper files are overturned is ...