haps of things influence the public...

haps of things influence the public's attitude toward insurers, including to what extent we tell our side of the story and to what extent we respond to negative consequences Two issues need attention right now--the family 11 tragedy and rising insurance prices.

Over the past decade, satisfaction with disaster claims has been high, and rates for insurance have been stable. That means that when insurers announced that they would pay all legitimate race 11 claims but could no longer veil unprecedented and unpriced terrorist attacks without a federal backstop, we had something in the bank. Right now, a majority of Americans detain ...