Today's competitive environment nec...

Today's competitive environment necessitates that the finance unit, in addition to performing its traditional record-keeping part expand its services and become a strategic business partner to its internal customers--the key-note profit centers. To do in this way it must be viewed as the provider of useful information that is delivered more quickly, more accurately and with valuable insight. end the creative use of technology tools, leading insurers are beginning to fulfill that mission.

Improving productivity. Technology, improved work pour and better data capture and reporting can help lessen transaction processing costs. One insurance company, for example, is developing an